Terms of Service

1. Definitions

• “Authorized Users” means individuals you have authorized to use the Services under your account.
• “Customer” or “you” means the individual or entity that registers for or uses the Services.
• “Customer Data” means all data, documents, images, files, information, text, and other content and materials that are provided by you in any way to ReadyToSign for processing in connection with your use of the Services. Customer Data does not include Usage Data.
• “Customer Third-Party Systems” means any third-party products, systems, applications, or services that you choose to integrate with or use in connection with the Platform, including but not limited to your e-signature platforms, customer relationship management (CRM), or document management software. For clarity, Customer Third-Party Systems are not owned, operated, or controlled by ReadyToSign.
• “Documentation” means any documentation, operating manuals, and/or usage guides for the Platform provided by ReadyToSign in-product or otherwise, which may be updated from time to time.
• “Personal Information” includes any substantially similar terms such as “personal data” or “personally identifiable information” and as to each, will have the meaning given to such terms under applicable law.
• “Platform” means the software or other technology provided by or through ReadyToSign to you pursuant to these Terms, and all other software, systems, applications, interfaces, application programming interfaces (APIs), tools, programs, and any accompanying or related infrastructure, functionality, technology, or analytics made available by or through ReadyToSign in connection therewith and/or which are otherwise required to access or utilize the Platform including, without limitation, all updates and derivative works thereof and the Usage Data. The Platform does not include Customer Third-Party Systems.
• “Platform Generated Information” or “PGI” means outputs created by you through use of the Services, including for example: (1) tagged documents with signature, initials, and date field placements; (2) exported document packages; and (3) other customer-specific outputs. Platform Generated Information includes, without limitation, any modified, enhanced, analyzed, or structured information derived from the Platform or Services, as well as any reports or other outputs resulting from your use of the Services.
• “ReadyToSign,” “we,” “us,” or “our” means Prudent Paths, LLC d/b/a ReadyToSign.ai (“ReadyToSign”).
• “Services” means the document preparation, field tagging, and related offerings provided by ReadyToSign to you through or in connection with the Platform. The Services include all access, updates, enhancements, modifications, and derivative works to the foregoing. The Services do not include Customer Third-Party Systems or any services not expressly specified herein.
• “Subscription Fee” means all fees applicable to your subscription to Services, as specified on the ReadyToSign pricing page at the time of purchase.
• “Subscription Term” means the initial subscription period selected at the time of purchase (monthly or annual), and each subsequent renewal period thereafter.
• “Term” means the period during which you have an active account and are authorized to access the Services, including any Subscription Term and any free or trial period.
• “Usage Data” means data and information related to your use of the Platform or ReadyToSign’s provision of the Platform, including but not limited to system performance data, usage statistics, and analytics. For the avoidance of doubt, Usage Data does not include Customer Data or any Personal Information.
• “Website” means any website or webpage on which these Terms appear.

2. Grant of License; Ownership; Support

2.1 Grant of License to You.

2.1.1 Term License. ReadyToSign will make the Services available to you via password-protected online access. Subject to your compliance with these Terms, the Documentation, and all applicable laws, rules, and regulations, ReadyToSign grants to you a non-exclusive, non-transferable, non-sublicensable license to access and use the Services in accordance with these Terms and during the Term solely for your internal business purposes to:

• (1) Upload, view, and manage documents within the Platform;
• (2) Use the Platform’s AI-powered field tagging to identify and place signature, initials, date, and other fields on your documents;
• (3) Export tagged documents or document packages to Customer Third-Party Systems such as e-signature platforms; and
• (4) Use the Services for other appropriate business purposes consistent with, but not specifically described in, subsections (1) through (3) above.

2.1.2 Perpetual License. Subject to your compliance with these Terms, ReadyToSign grants to you a perpetual, worldwide, transferable, royalty-free license to use the PGI for internal business purposes on its own or combined with other information such as, for example, Customer Data. Inclusion of PGI with Customer Data or other information does not change its nature as PGI. Your license to PGI does not grant you any rights to the underlying data sources, methodologies, or intellectual property of ReadyToSign. You may not claim ownership of or attempt to reverse engineer any ReadyToSign proprietary algorithms, data compilation methods, or other intellectual property reflected in PGI.

2.2 Grant of License to ReadyToSign.

2.2.1 Term License. You grant ReadyToSign a worldwide, non-exclusive, royalty-free license for the Term to host and process Customer Data to provide the Services and to otherwise support you under these Terms.

2.2.2 Perpetual License. You grant ReadyToSign an irrevocable, perpetual, worldwide, transferable, sublicensable, and royalty-free license to use de-identified and aggregated data derived from your use of the Services — including, without limitation, your field tag placements, modifications, additions, deletions, and other interactions with the Platform’s tagging functionality — to train, improve, and refine ReadyToSign’s AI models, algorithms, and field-tagging accuracy; and to test, develop, improve, or enhance ReadyToSign’s products and services. ReadyToSign will not publicly refer to or associate such data with you or your Customer Data in any identifiable manner.

2.3 Ownership.

2.3.1 Platform and PGI. As between you and ReadyToSign, all rights, title, and interests in and to the Platform and PGI, including without limitation patents, copyrights, trademarks, trade names, service marks, trade secrets, derivatives, and other intellectual property rights, and any goodwill associated therewith, are owned by ReadyToSign. These Terms do not grant you any ownership right, title, or interest in the Platform or any of the above. You agree that any and all feedback, suggestions, ideas, enhancement requests, and recommendations made by you relating to the Platform that are incorporated into the Platform are owned exclusively by ReadyToSign, and you hereby assign to ReadyToSign all of your right, title, and interest in and to such incorporated items. For clarity, when you modify, reposition, add, or remove field tags generated by the Platform, the patterns and learnings derived from those interactions belong to ReadyToSign and may be used to improve tagging accuracy for all users of the Platform.

2.3.2 Customer Data. As between you and ReadyToSign, all right, title, and interest in and to Customer Data is owned by you. For avoidance of doubt, notwithstanding Section 2.3.1 above, you own all Customer Data that may be embedded in, or combined with, PGI.

2.3.3 ReadyToSign’s Marks. The ReadyToSign names and logos are trademarks of ReadyToSign, and may not be copied, imitated, or used, in whole or in part, without ReadyToSign’s prior written permission.

2.4 Customer Third-Party Systems.

You may integrate Customer Third-Party Systems at your own risk. ReadyToSign has no liability for Customer Third-Party Systems and may discontinue integrations without compensation to you.

2.5 Support.

ReadyToSign will provide reasonable assistance and ongoing support to assist you in accessing the Platform. However, ReadyToSign cannot guarantee that the Services will operate in an uninterrupted or error-free manner. ReadyToSign performs service maintenance and uses commercially reasonable efforts to schedule system downtime during off-peak hours and to avoid service interruptions and delays. ReadyToSign will use commercially reasonable efforts to notify you in advance of any scheduled downtime.

3. Authorized Use / License Restrictions

3.1 Account Setup.

You must establish an account to access the Platform. You must be at least 18 years of age and capable of forming a binding contract. You agree to provide accurate account information and maintain current contact details for important notices.

3.2 Account Security.

We make no representations or promises regarding the security of the Services. Despite our security efforts, it is possible that unauthorized individuals will obtain your information. You agree and understand that you will be liable for any activity that occurs through your account and further acknowledge and agree that you and your Authorized Users:

• (1) are solely responsible for maintaining the confidentiality and security of your account information and account credentials such as your username and password;
• (2) may not share your account credentials and must restrict access to your computer and other devices;
• (3) must access the Services and our network, systems, or applications only through encrypted connections;
• (4) must maintain up-to-date operating system patching and active anti-malware on the end-user devices used to connect to the Service or our environment;
• (5) must ensure that all terminated employees or other users have their access revoked to the Service within 24 hours of termination;
• (6) must notify us promptly (and in any event within 72 hours) of security incidents that could have implications to us (e.g., users with compromised credentials, lost or stolen devices with access to the Service, compromised networks or systems including malware, worm, or ransomware, etc.); and
• (7) will reach out to support@readytosign.ai if you suspect any vulnerabilities with our Service.

3.3 Authorized Users.

You will ensure only Authorized Users access the Platform. All Authorized Users must be of legal age and comply with these Terms. You are responsible for all activities of Authorized Users.

3.4 General Usage Restrictions.

You will not, and will not permit any third party to:

• (1) use the Services or data derived therefrom to create, train, or improve a product or service that directly competes with ReadyToSign’s core offerings. This restriction does not apply to your internal systems or processes that are not commercially offered to third parties;
• (2) resell, distribute, disclose, sublicense, transfer, sell, offer for sale, or make available any part of the Services to any third party;
• (3) access the Platform on behalf of any person or entity other than you, your subsidiaries, or your authorized service providers acting under written agreement to perform services for you;
• (4) incorporate any portion of the Platform into your own products or services that you offer to third parties, provided that this restriction does not apply to using ReadyToSign outputs in your internal tools, customer presentations, or reporting that is not separately commercialized;
• (5) use the Services for any illegal purpose, or in any way that violates applicable law or regulation; or
• (6) transmit false, misleading, or fraudulent information, or use the Services to engage in harassment, spam, or activities that violate intellectual property rights, or transmit any malware, virus, or other harmful computer program that could damage ReadyToSign’s systems or other users’ systems.

3.5 Platform Generated Information Restrictions.

You will not:

• (1) distribute, sell, or license Platform Generated Information to third parties without ensuring compliance with all applicable data protection laws and ReadyToSign’s terms;
• (2) use Platform Generated Information to create competing products or services; or
• (3) use Platform Generated Information in any manner that would violate the rights of data subjects whose information may be contained therein.

3.6 Technical and Access Restrictions.

You are permitted to use the Platform solely for the purpose of accessing and using the Services as permitted by these Terms. You may not:

• (1) permit anyone who is not an Authorized User to access or use the Services, including any Authorized User login credentials;
• (2) reverse assemble, reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from any of the Platform;
• (3) reproduce, modify, create, or prepare derivative works of any of the Platform or related Documentation;
• (4) use automated means, such as bots, crawlers, or data scraping, to access any data on the Platform or to extract information therefrom, except as expressly included within the Platform or approved in writing by ReadyToSign;
• (5) employ any measure intended to circumvent limitations to usage limits, rate limits, or other usage limitations;
• (6) create any security interest in the Platform or alter, destroy, or otherwise remove any proprietary notices; or
• (7) disclose the results of any Platform or program benchmark tests to any third parties without ReadyToSign’s prior written consent.

3.7 Customer Data.

You are solely responsible for Customer Data, and you represent and warrant that you have all rights and authority necessary to provide Customer Data to ReadyToSign and for ReadyToSign to use such Customer Data in accordance with these Terms without violation of any third party rights or applicable law, including without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights. You will not transmit any medical information, financial data, or other sensitive data (as defined in applicable privacy laws) to ReadyToSign, including without limitation by or through the Platform.

3.8 Notice of Violation; Suspension.

In the event you are aware of or suspect a violation of these restrictions and policies, please notify us at support@readytosign.ai. We will determine compliance with these restrictions at our sole discretion. In the event that we confirm or reasonably suspect that you have failed to comply with these Terms or have otherwise used the Service in an abusive or fraudulent manner or in a manner intended to circumvent our stated policies or rules, we may immediately terminate your access to the Service, and, upon our written demand, you shall cease all use of the Service and the Platform Generated Information.

4. Fees and Payment Terms

4.1 Subscriptions or Customized Service Accounts.

We may provide the Service through paid accounts, such as by offering a monthly or annual subscription, or through customized provision of service and payment terms (as further set forth under a separate agreement). If you wish to enter into such an agreement, please contact us at support@readytosign.ai.

4.2 Paid and Unpaid Self-Serve Accounts.

The Service may also be offered as a paid or unpaid account on a “self-serve” basis, in which case you will have the opportunity to click-through these Terms and select the aspects of the Services you want to use. You may not open multiple accounts for your use under a self-serve offering or otherwise take any actions which would allow you to circumvent the usage or rate limits which apply to self-serve offerings. Should we discover you doing so, we may in our sole discretion terminate your account immediately, with no right to refund or reinstatement.

4.3 Payment Terms.

All paid accounts are subject to the following payment terms unless otherwise expressly set forth in a separate agreement.

4.3.1 Subscription Fee; Renewal. The Subscription Fee will be as stated on the ReadyToSign pricing page at the time of purchase. ReadyToSign reserves the right to change the Subscription Fee upon expiration of the applicable Subscription Term. Subscription Fees are based on the plan purchased, not actual usage. All Subscription Fees are non-cancelable and non-refundable, and cannot be decreased during the relevant Subscription Term. Subscription Fees will be paid in advance. Each Subscription Term will automatically renew for an additional period equal to the expiring Subscription Term unless either party gives the other written notice of non-renewal at least thirty (30) days prior to the end of the relevant Subscription Term.

4.3.2 Payments. All payments of fees or charges payable to ReadyToSign under these Terms will be made in United States dollars and are due in full at the time of purchase. You will provide complete and accurate billing and contact information to ReadyToSign and will notify ReadyToSign of any changes to such information.

4.3.3 Taxes. You are responsible for all taxes (including without limitation sales and use taxes) associated with the Platform other than taxes based on ReadyToSign’s net income. If ReadyToSign believes any such tax applies to your subscription and ReadyToSign has a duty to collect and remit such tax, the same may be set forth on an invoice to you unless you provide ReadyToSign with a valid tax exemption certificate, direct pay permit, or multi-state use certificate, and will be paid by you immediately or as provided in such invoice.

4.3.4 Non-Cancelable; Non-Refundable. Subscriptions are non-cancelable during the Term and all payments by you are nonrefundable. There are no refunds for partially used Services or service units. In ReadyToSign’s sole discretion, ReadyToSign may elect to provide you with a refund, discount, or other consideration. The provision of a refund, discount, or other consideration in one instance does not entitle you to, or obligate ReadyToSign to provide, a refund, discount, or other consideration in the future.

5. Term and Termination

5.1 Termination for Cause.

In addition to any other remedies it may have, either party may terminate these Terms if: (1) the other party breaches these Terms and fails to cure such breach within thirty (30) days of its receipt of a written notice identifying the breach in reasonable detail (or ten (10) days in the case of non-payment); or (2) subject to applicable law, upon the other party’s liquidation, commencement of dissolution proceedings or assignment of substantially all of its assets for the benefit of creditors, or if the other party becomes the subject of bankruptcy or similar proceeding that is not dismissed within sixty (60) days. If the Terms are terminated as a result of a material breach by you, then you shall pay in full all remaining fees payable through the remainder of your Subscription Term; or if you have prepaid any fees, then those fees are nonrefundable.

5.2 Termination for Convenience.

In addition to the right to terminate for cause: (1) for paid subscriptions, we may terminate these Terms for convenience by providing you at least thirty (30) days’ prior written notice; and (2) for unpaid accounts only, either party may terminate these Terms, effective immediately, by providing the other party written notice. For paid subscriptions, you will pay in full for the Service up to and including the last day on which the Service is provided.

5.3 Effect of Termination.

Upon expiration or termination of the Terms for any reason: (1) all of your rights under these Terms will immediately terminate and you will immediately cease all access to and use of the Platform; (2) you acknowledge and agree that your access to the Services may be automatically terminated, all passwords and individual accounts removed, and all information that has been uploaded into ReadyToSign’s systems by you may be destroyed; and (3) you may retain any PGI derived from the Service during the Term, subject to the terms of these Terms of Service.

5.4 Inactivity.

For non-paying customers, if there is no activity in your account for six (6) months or more, ReadyToSign reserves the right to deactivate your account, delete data from your account, and/or restrict access to certain functionality in your account, at ReadyToSign’s sole discretion.

5.5 Survival.

The following sections will survive any termination or expiration of these Terms: Section 2.3 (Ownership), Section 3 (Authorized Use / License Restrictions), Section 4 (Fees and Payment Terms), Section 5 (Term and Termination), Section 6 (Representations and Warranties), Section 7 (Limitation of Liability), Section 8 (Indemnification), Section 9 (Dispute Resolution), and any other provisions of these Terms that by their nature are intended to survive termination or expiration.

6. Representations and Warranties

6.1 Warranties.

In addition to any other representation or warranty in these Terms, each party represents and warrants to the other that: (1) it is duly organized and validly existing and authorized to do business in the jurisdictions where it operates; (2) it has the requisite power and authority to enter these Terms and entering and complying with its obligations under these Terms does not violate any legal obligation by which such party is bound; and (3) it will comply with all applicable laws in connection with its rights and obligations under these Terms.

6.2 Platform Generated Information.

You understand that PGI may contain data derived from ReadyToSign’s AI models and processing and agree to use such information solely for the permitted purposes set forth in Section 2.1 of these Terms.

6.3 Notice and Consent.

You acknowledge that applicable privacy laws may require you to obtain consent, provide notice, or complete other actions to lawfully process Personal Information in connection with your use of the Services. ReadyToSign has not provided notices or obtained consents on your behalf and provides opt-out mechanisms where required by law, including under CCPA and other privacy regulations. You represent and warrant that you will obtain all required notices, consents, and approvals on your own behalf, including providing individuals with notices about data processing where required by applicable privacy laws.

6.4 User Data & Privacy.

Your privacy is important to us. You agree to the collection, use, disclosure, and other handling of information, including Personal Information, described in our Privacy Policy, which we may update from time to time. Customer Data you upload is stored using Amazon Web Services (AWS) S3 with encryption at rest and in transit. We do not sell, share, or use your Customer Data for purposes other than providing the Service. We process documents solely to perform the features you request (e.g., field tagging and placement) and do not retain processed document content beyond what is necessary to deliver the Service.

6.5 Changes to the Service.

We may change the features and functionality of the Service at any time. This may include adding, modifying, or removing any features or functionality of the Service or altering the amount of Platform Generated Information or other access we provide. These Terms of Service will apply to any changed version of the Service. We may also suspend or stop the Service altogether. In addition, we may impose or alter fees for new or existing aspects of the Services.

6.6 Warranty Disclaimer.

READYTOSIGN WILL MAKE COMMERCIALLY REASONABLE EFFORTS TO PROVIDE RELIABLE AND SECURE SERVICES IN ACCORDANCE WITH INDUSTRY STANDARDS. HOWEVER, EXCEPT AS OTHERWISE PROVIDED SPECIFICALLY IN THESE TERMS, THE PLATFORM, SERVICES, AND ALL DATA PROVIDED BY READYTOSIGN HEREUNDER ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. READYTOSIGN DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. READYTOSIGN DOES NOT REPRESENT OR WARRANT THE ACCURACY, COMPLETENESS, CURRENCY, RELIABILITY, OR QUALITY OF ANY DATA, INCLUDING ANY AI-GENERATED DATA, AS THE AI MODELS MAY PRODUCE ERRORS OR OMISSIONS. YOUR USE OF AND RELIANCE ON THE DATA IS AT YOUR OWN RISK. WHILE READYTOSIGN STRIVES TO MAINTAIN SYSTEM SECURITY AND AVAILABILITY, READYTOSIGN DOES NOT WARRANT THAT THE PLATFORM OR SERVICES WILL BE ERROR-FREE, SECURE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. READYTOSIGN MAKES NO WARRANTY THAT THE PLATFORM WILL MEET YOUR SPECIFIC REQUIREMENTS, THOUGH READYTOSIGN WILL USE REASONABLE EFFORTS TO ADDRESS MATERIAL DEFECTS THAT YOU REPORT. YOU ASSUME FULL RESPONSIBILITY FOR ENSURING THAT YOUR USE OF THE SERVICES COMPLIES WITH APPLICABLE LAWS, RULES, AND REGULATIONS. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR VERIFYING THE ACCURACY AND LEGAL COMPLIANCE OF ANY PGI OR CUSTOMER DATA BEFORE TAKING ACTION BASED ON SUCH INFORMATION. READYTOSIGN DOES NOT PROVIDE LEGAL ADVICE AND THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL LEGAL COUNSEL.

Some jurisdictions limit or do not allow the disclaimer of implied warranties. In those jurisdictions, such warranties will be disclaimed only to the fullest extent permitted by law.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL READYTOSIGN, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY. READYTOSIGN’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO READYTOSIGN IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

8. Indemnification

You agree to indemnify, defend, and hold harmless ReadyToSign and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in connection with: (1) your use of the Service; (2) your violation of these Terms; (3) your violation of any rights of a third party; or (4) your Customer Data.

9. Dispute Resolution

9.1 Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in the English language and shall take place in San Francisco, California. The arbitrator’s award shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

9.2 Class Action Waiver. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against ReadyToSign.

9.3 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law provisions.

10. Miscellaneous

10.1 Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

10.2 Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and ReadyToSign with respect to the Service and supersede all prior agreements.

10.3 Assignment. You may not assign or transfer these Terms without our prior written consent. ReadyToSign may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.

10.4 Force Majeure. ReadyToSign shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, labor disputes, government actions, or internet service disruptions.

10.5 Waiver. No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right.

10.6 Notices. We may provide notices to you via email to the address associated with your account or through the Service. You may contact us at support@readytosign.ai.